How can we help?
Get Started
Funding & Withdrawal
Investing & Trading
Markets & Rules
Anomalous order threshold (AOT) - price ranges
CBOE (CXA - formerly Chi-X)
Over the counter (OTC) stocks
Circuit breakers & trading halts
Pattern day trading (PDT)
Day trade calls
Regulatory fees
Market opening hours
ASX Market Phases
General regulatory requirements
CHESS vs custodial model
Holder identification numbers (HIN)
Acquiring multiple HINs
Securityholder reference numbers (SRN)
Capital Raises
Orders
Instruments
Corporate Actions & Dividends
Portfolio Transfers
Incoming Portfolio Transfers
Outgoing Portfolio Transfers
Rewards
Portfolio Transfer Reward
Referral Reward
Products & Features
Widget
Stake Black
Enhanced charting features
Stake Super
Setting up your SMSF
Super Transfer
Investing with your SMSF
SMSF Management
Insurance
Employer & Personal Contributions
SMSF Fees
Tax
Documentation & Reporting
About Stake Super
Stake Accumulate
About the Stake Accumulate Fund
Investing & managing your investment
Performance updates & statements
Risks, policies & compliance
Account Management
Documents & Statements
Privacy & Security
About Stake
Stake's Mission
Regulatory & Partners
Contact Stake
Funding delays & mistakes
Why is my deposit delayed?
Your deposit can be delayed for several reasons:
-
Your bank could have placed a 24-hour hold on your first deposit to your Stake AUS or Wall St account.
-
Your bank may not support instant payments.
-
You might have entered the unique BSB and/or account number incorrectly.
-
There may be external compliance checks in line with Anti-Money Laundering legislation.
Please note that Stake does not support BPAY, international wires, in-person branch transfers (i.e. cash Deposits), cheque payments, or third-party deposits.
What happens if I accidentally enter the wrong details?
If you have used the wrong bank details for a deposit, we advise you to inform your bank and request a reversal.
To make sure your money goes to the right place and stays secure: Always double-check your Stake's bank details in your account before you send money. It is also a good idea to save the details in your online banking app or platform. This helps prevent mistakes and makes future transfers easier.
If you have further questions regarding the deposit, you can get in touch with our support team here.
Considerations
Stake accepts no liability for any financial loss or damage arising from the entry of incorrect information during the funding process, in accordance with our Terms and Conditions. Where funds are transferred to an incorrect account, Stake will make all reasonable efforts to assist in the recovery of those funds; however, no guarantee of recovery can be provided
Did you find this helpful?