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If your Stake AUS order isn’t going through, here are a few common reasons why – and what you can do about them.

Minimum investment required for ASX shares

When buying an ASX-listed security you don’t already own, the Australian Securities Exchange (ASX) requires a minimum initial investment of A$500 (excluding brokerage). This is called the ‘Minimum Marketable Parcel’ (MMP). The minimum value of subsequent buy orders is A$20.

Order is outside the price band

Your order might fall outside the ASX’s acceptable price range. To keep the market running smoothly, the ASX uses an Anomalous Order Threshold (AOT), which flags orders that are too far from the current market price.

If your order price is outside the AOT, it’ll be rejected. Try placing a new order with a price closer to the current market value.

A few things to note about the AOT:

• It’s set by the ASX, not Stake

• It can change throughout the day depending on market activity

• It applies to both buy and sell orders.

Placing a market order outside trading hours

Market orders can only be placed during ASX trading hours. That’s because a market order is designed to execute immediately at the best available price – which requires live, continuous trading.

If the market’s closed, you can try placing a limit order instead. This type of order will sit in the queue and only execute when your chosen price is met during trading hours.

Using a limit sell and stop sell at the same time

You can’t place a standard limit sell order and a standard stop sell (or stop loss) order for the same parcel of shares at the same time.

For example, if you own 100 shares and set a limit sell for 100 and a stop sell for 100, you're essentially instructing us to sell 200 shares.

Here’s what you can try instead:

• Check for any active orders and cancel those that no longer apply

• Place only one of the orders, or

• Split your position – e.g. a limit sell for 50 shares and a stop sell for the other 50.

Trading halt in place

A trading halt is a temporary pause in trading, often requested by a company before releasing price-sensitive information.

If you try to place a market or limit order for a security in a trading halt, it’ll generally be rejected. The ASX doesn’t allow trading during a halt to help protect investors from acting on incomplete or asymmetric information.

To check if a security is in a trading halt, search the ticker on the ASX website.

End of day expiry

If the order isn’t fully executed by market close, it will automatically expire and be removed from the order book. No further action is needed – but if you still want to buy or sell that security, you’ll need to place a new order the next trading day.